Contact information

Contact Information

Last updated: June 30, 2026

For product questions, setup questions, order support, returns, shipping questions, and after-sales support, contact WOCHITV customer support at:

Email: support@wochitv.com

Please include your order number, product model, and photos or video when relevant. Our target response time is one business day, excluding weekends and holidays.

If your question is about an existing order, use the same email address that you used at checkout whenever possible.